Software issues are blamed for Oregon’s sluggish rollout of rental assistance

Renters who live in Multnomah County and can provide proof of having submitted an application will be eligible for protection until September 25th

PORTLAND, Oregon. (KOIN) – Oregon continues to work to get rental support money into the hands of those who need it as eviction deadlines loom.

Only 13% of Oregon renters applying for rent through the state’s Emergency Relief Program got paid last week; on Friday it was up to 16%.

Of the $ 204 million Oregon Housing and Community Services (OHCS) has allocated to the program, just over $ 34 million has been paid out.

In a Friday meeting with the Oregon Housing Stability Council, OHCS said it estimates the backlog could be cleared in nine to 13 weeks.

The executive director of Neighbor Impact – a community action agency responsible for processing applications and curtailing checks in central Oregon – said they were slowed by ongoing technical problems with the Allita state’s software system.

“I don’t think the centralized system is worth sacrificing Oregonians’ peace of mind to pay their rent,” said Scott Cooper. “I think we got this money from the federal government to get the money into the hands of the people, and that’s what we should do, and whatever gets in the way, we have to plow over it, even when we’re not working. “Software systems that Oregon is famous for.”

Cooper said Neighbor Impact officially asked the state in April to drop Allita and go back to the old system, but they are still using it. He said the current system was working better now, but there were still big issues that needed to be fixed in order to get money out of it faster.

The executive director of Multifamily Northwest also told KOIN 6 News Oregon renters deserve better.

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