Stellar® announces free technical support to recover lost data for users affected by hacking attacks on Western Digital My Book Live® devices

Stellar® announces free technical support to recover lost data for users affected by hacking attacks on Western Digital My Book Live® devices

1970-01-01T05: 30: 00 + 0530

(Ed .: Disclaimer: The following is a press release. PTI assumes no editorial responsibility for this.) Stellar’s free technical support provides assistance to users who have lost their data through hacking attacks. The service is intended to provide credible assistance to facilitate data recovery in the emergency situation. Gurugram, India, June 29, 2021: Stellar® (, a global leader in data maintenance, announces free technical support for Western Digital My Book Live® and My Book Live Duo® users who lost their data due to hacker attacks. The free technical support service is designed to help the affected users recover their data that was lost due to an attack by hackers who remotely reset and wiped the devices. In India, Stellar provides laboratory data recovery services to affected WD My Book Live® users through its 15 locations. The media diagnosis fees are waived as a goodwill gesture. According to Western Digital, the attackers took advantage of a bug in the execution of remote commands in WD My Book Live® storage devices to initiate a factory reset and remove the entire data. The attacks resulted in significant data loss and the compromised devices did not allow users to log in, prompted them to enter the password and returned an “Invalid Password” error. Stellar’s free technical support along with expert laboratory services across 15 locations in India underscores the company’s stance as a responsible global data maintenance expert helping users recover their lost data in this emergency. Based on the successful recovery in many similar cases in the recent past, the company offers these users a glimmer of hope. “We see it as our responsibility to provide credible help to the people affected by hacker attacks. The free support service helps us understand the problem while providing an accessible data recovery solution for users. As a trusted data care brand, we want to serve users in this role, ”said Sunil Chandna, CEO, Stellar. In particular, the free technical support is complemented by powerful software called Stellar Toolkit for Data Recovery. It recovers data from Windows, macOS and Linux systems and storage drives that have been affected by formatting, corruption, lost partition, etc. The tool supports recovery of Ext2, Ext3, and Ext4 file systems connected to WD My Book Live devices and is available for a free trial. How can I use Stellar’s free technical support to restore data from WD My Book Live devices? Users can request technical support via service ticket, email, phone, and live chat. Read this post for details. About Stellar Stellar was founded in 1993 and is headquartered in India – with offices in New Jersey, United States and Europe – Stellar is a global leader in data maintenance. The ISO 27001 and ISO 9001 certified organization specializes in data recovery, data erasure, mailbox conversion, file repair software and professional laboratory services. Known for ease of use, innovation and total value, Stellar combines innovation and ingenuity to offer a range of future-proof solutions and features that meet the niche and broad data maintenance needs of consumers in both corporate and consumer segments. Note: All corresponding trademarks are recognized PWR PWR

Disclaimer: – This story was not edited by Outlook staff and is automatically generated from news agency feeds. Source: PTI

More from the Outlook magazine

Source link

About Willie Ash

Check Also

Britain was preparing for a job crisis but got the unexpected

So the government doubled its army of so-called work coaches who help people with unemployment …

Leave a Reply

Your email address will not be published. Required fields are marked *